Shipping policy

Shipping Policy

 

Thank you for shopping at COCO-SHOP.

 

Shipping destinations

We ship orders to the locations available at checkout. Shipping options and delivery times may vary based on the destination and carrier service.

 

Free shipping

We offer free shipping on orders over 40 when the order meets the free-shipping conditions shown at checkout.

 

Order processing

Orders are usually processed after payment is confirmed. Processing times may vary during weekends holidays high-volume periods or when additional order verification is needed.

 

Delivery times

Estimated delivery times are shown when available and may vary by destination carrier customs processing weather or other conditions outside our control.

 

Tracking

When tracking is available tracking information will be sent to the email address used at checkout after the order has shipped.

 

Address accuracy

Please make sure your shipping address is complete and accurate before placing your order. COCO-SHOP is not responsible for delays or failed delivery caused by incorrect or incomplete address information.

 

Lost delayed or damaged packages

If your package is delayed lost or arrives damaged please contact us at ainie.maju011@gmail.com with your order number. We will review the issue and help with the next steps.

 

Contact

For shipping questions contact us at ainie.maju011@gmail.com.